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JOB SUMMARY
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Under the general supervision of a Division Administrator, leads the daily management of multiple Human Resource program areas including; employee compensation, health and retirement benefits, workers' compensation and other leaves of absences, employee relations, recruitment and hiring as well as professional and organizational development. Provides information and general guidance regarding state and federal laws as well as County policy. Utilizes the County's HRIS and other technical applications, ensuring that processes allow for accurate and efficient storage, retrieval and data analysis.
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EXAMPLES OF DUTIES
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Essential Duties:
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Manages programmatic goals, objectives and work standards for assigned program areas. Ensures customer service standards are delivered effectively and efficiently, while identifying and recommending process improvements based on organization needs and industry best practices.
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Oversees, evaluates and monitors programs and activities to ensure compliance with County policy, legal and contractual requirements.
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Partners with assigned organizational units providing consultation in the areas of compensation, benefits, leaves of absence, employee development and engagement, recruitment and hiring, as well as employee relations. Ensures successful partnership with assigned units resulting in the effective integration of strategic solutions and consistent application of policy, legal and collective bargaining agreements, while understanding and supporting the unit's current and future operational needs.
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Develops and manages the administration of recruitment processes, including position postings, and the review and screening of applicants. Supports department heads and selection committees regarding appropriate interview and selection techniques. Develops and facilitates the onboarding process.
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Develops, implements and manages compensation programs to ensure fair and competitive programs that support the County's retention and employee development initiatives while complying with legal and contractual requirements. Provides day-to-day management of the classification and compensation program; including job and classification assignments through consistent internal and external comparative analysis and methodology, and the creation and revision of job descriptions and compensation schedules.
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Manages employee benefit programs to ensure employees and retirees understand and receive information regarding County provided and voluntary benefit programs; including retirement, health and welfare, FMLA and other leaves, workers' compensation, and wellness programs.
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Plans and organizes initial, qualifying event and open enrollment processes, including the preparation and distribution of materials through various mediums. Provides direction for staff assisting with new enrollments and changing enrollments in response to eligibility changes.
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Manages and monitors employee leaves of absence and reported work related injuries and illness claims. Determines eligibility and reviews applications and required documentation for compliance. Advises employees and departmental representatives on County policy and legal provisions to ensure individual and organizational needs are met within consistent guidelines and application of benefit provisions. Coordinates respective short and long term disability benefit provisions.
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Oversees the maintenance of the OSHA/MIOSHA log of reportable incidents and ensures that supervisors file proper incident reports for work related illnesses and injuries.
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Design, develop, publish, and conduct employee development and training programs for assigned programmatic areas. Facilitates presentations and activities for employee, team and organizational improvement and engagement.
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Manages benefit vendor, carrier and broker relationships and performance by establishing and maintaining working relationships that ensure consistent deliver of their services. Supports the Division Administrator in the development, issuance and evaluation of RFPs.
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Leads investigation of official complaints and/or allegations of employee misconduct through objective investigations, ensuring integrity of the process and adhering to legal and contractual requirements.
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Promotes proactive utilization of HRIS and technical applications to solve business needs, analyze and provide data to support strategic initiatives, improves HRIS capabilities for enhanced departmental and employee service, through implementation of best practices to resolve HRIS or technical problems.
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Important Duties:
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Conducts studies, analyzes information, and evaluates alternatives regarding issues and best practices in human resources using a variety of resources. Prepares narrative and statistical reports and recommendations for use by the Division Administrator and/or Executive Director. Assists in the development, revision and implementation of policies and procedures.
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Coaches supervisors and managers on interpreting and administering the provisions of collective bargaining agreements, County policies/procedures, and legal requirements. Provides guidance and assists in resolving employee relations issues by working closely with management and employees to improve work relationships, build morale, and increase productivity and retention in a mutually beneficial manner.
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Uses standard office equipment in the course of the work. May drive a County or personal vehicle in the course of the work.
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May direct the work of professional, technical or office support staff on a project or day-to-day basis.
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Performs other related duties as assigned.
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The above statements are intended to describe the general nature and level of work being performed by employees assigned this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
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EMPLOYMENT QUALIFICATIONS
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Knowledge, Skills and Abilities:
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NOTE: The required depth and level of knowledge and skill varies with level in the programmatic areas as assigned:
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Principles and practices of public agency human resources administration, specific to those areas of the function to which assigned.
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Familiarity with federal and state statutes, rules and regulations governing the employment relationship, and equal employment opportunity including but not limited to: FLSA; Title VII of the Civil Rights Act of 1964, as amended, Elliot-Larsen Civil Rights Act; Equal Pay Act, ADA, ADEA, FMLA, COBRA, Bullard-Plawecki Right to Know Act; MPELRA, etc.
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Research, data analysis and report preparation techniques. Business mathematics, including basic statistical analysis techniques.
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Ability to interact positively and objectively with elected officials, managers, supervisors and employees at all levels and those from diverse socioeconomic and ethnic backgrounds.
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Ability to work independently and use sound, independent judgment within established policy and procedural guidelines under general supervision.
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Preparing clear, concise and effective written materials. Excellent interpersonal and human relations skills including interviewing and investigation procedures, employment counseling, conflict resolution processes. Interpreting, applying and explaining complex laws, policies and regulations.
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Proven ability to professionally handle and maintain confidential information.
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Project management skills including planning, time management, organization and decision-making skills. Setting priorities, coordinating multiple projects and meeting critical deadlines.
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Computer literacy, including working knowledge of human resources information systems and Microsoft applications. Proficient with spreadsheets, databases and HRIS management tools.
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Maintaining accurate records and files.
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Entering and retrieving information from a computer with sufficient speed and accuracy to perform the required work.
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Establishing and maintaining effective working relations with those contacted in the course of the work.
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LICENSES/CERTIFICATIONS:
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Possession of a valid Michigan driver's license.
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PHYSICAL DEMANDS
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Duties require sufficient mobility to work in a normal office setting and use standard office equipment including a computer, vision to read printed materials and a computer screen, read printed and electronic materials, and hearing and speech sufficient to communicate in person or over the telephone.
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Must be able to perform essential job functions with or without reasonable accommodation, including, but not limited to visual and/or audio logical appliances and devices to increase mobility.
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EDUCATION
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Equivalent to possession of a Bachelor's degree with major coursework in business or public administration, human resources, or a field related to the work.
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Technical human resources support work may be substituted for the education on a year-for-year basis to a maximum of two (2) years.
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EXPERIENCE
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Level I - Grade 30:
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Two (2) years of progressively responsible experience in a professional human resources setting or six (6) years of experience in a professional position within Washtenaw County government, with regular partnership with Human Resources.
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Level II - Grade 31:
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Four (4) years of experience performing professional work in a centralized human resources environment, managing multiple program areas.
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Employees may advance to Level II after two (2) years at Level I with satisfactory job performance.
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This class description intends to identify the major duties and requirements of the job and should not be interpreted as all-inclusive. Incumbents may be requested to perform job-related duties other than those outlined above and may be required to have specific job-related knowledge for successful job performance.
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FILING DEADLINE: 3/31/20
CONTROL NUMBER: 2003-1500-3001-0002
AN EQUAL OPPORTUNITY EMPLOYER
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