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STATUS:Regular, Full Time
SALARY RANGE:$81,541.98-$128,926.01
LOCATION:220 E. Huron St., Ann Arbor
Under administrative direction, plans, organizes, directs, reviews and evaluates programs and activities designed to provide automated support to County offices from mainframe through microcomputer and personal computer configurations; administers County-wide data and telecommunication systems; oversees technology improvement areas such as methods and procedures, work simplification and process improvements; performs related work as assigned.
Essential Duties:

  • Develops and implements goals, objectives, policies, procedures, and work standards for the department.
  • Prepares and administers the department's budget, including monitoring and approving expenditures; develops budgetary estimates for information systems and telecommunications acquisitions by other departments; directs the maintenance of a County-wide inventory of hardware and software in use.
  • Plans, organizes, assigns, directs, reviews and evaluates the work of professional, technical and support staff directly and through subordinate supervisors; selects personnel and provides for their training and professional development; interprets applicable regulations and County policies to subordinates.
  • Confers with County management staff regarding information systems and technology services; outlines project alternatives and priorities, including hardware and software upgrades.
  • Develops methods to assess needs and provide services to County departments; reviews new technologies and recommends those that will meet operational needs and be compatible with existing technologies; develops an overall strategy and plan for technology growth within the County.
  • Oversees and coordinates technology and innovation activities related to methods and procedures analysis, work simplification and streamlining, change control and the development of innovative solutions to business problems.
  • Plans computer facility requirements, including support systems and security needs.
  • Coordinates the computer services provided by the County for multiple local public agencies, including cities, townships and school districts.
  • Negotiates contracts with professional service and hardware and software provision and service organizations; administers such contracts and ensures that contract parameters are met.
  • May act as a Management Team Leader.
Important Duties:

  • Directs the maintenance of accurate records and files; prepares or directs the preparation of reports, correspondence and other written materials.
  • Conducts studies related to the area of assignment; analyzes information, evaluates alternatives and makes recommendations; prepares narrative and statistical reports of findings; develops, revises and implements policies and procedures.
  • Uses standard office equipment including a VDT terminal in the course of the work; may drive a County or personal vehicle in the course of the work.
  • Performs related work as assigned.
The above statements are intended to describe the general nature and level of work being performed by employees assigned this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
Knowledge of:

  • Administrative principles and practices, including goal setting, program and budget development and administration and employee supervision.
  • Principles, practices and techniques of information systems management, including systems design, applications analysis and current hardware and software options.
  • General operating principles of the type of centralized and departmental hardware and software utilized by the County, including local area networks.
  • Equipment and technology related to telecommunications and data communications.
  • Research, data analysis and report preparation techniques.
  • Contract negotiations and administration principles and practices.
Skill in:

  • Planning, organizing and directing systems development, computer operations, telecommunications and related technology programs and services.
  • Planning and directing the work of others and training others in work procedures.
  • Interpreting, applying and explaining complex policies and regulations.
  • Setting priorities, coordinating multiple projects and meeting critical deadlines.
  • Using sound, independent judgment within established policy guidelines.
  • Preparing clear, concise and effective written materials.
  • Establishing and maintaining effective working relationships with those contacted in the course of the work.
Duties require sufficient mobility to work in a normal office setting and use standard office equipment including a computer, vision to read printed materials and a VDT screen and hearing and speech sufficient to communicate in person or over the telephone.
These requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.
Equivalent to possession of a Bachelor's degree with major coursework in computer science, mathematics, business or public administration or a field related to the work. Possession of an appropriate advanced degree is desirable.
Four (4) years of administrative or supervisory experience in information systems design and implementation, which has included both program planning and oversight of a mainframe operating environment. Such experience must have included telecommunications, data communications and other technologies.
This class description intends to identify the major duties and requirements of the job and should not be interpreted as all-inclusive. Incumbents may be requested to perform job-related duties other than those outlined above and may be required to specific job-related knowledge for successful job performance.


CONTROL NUMBER: 2105-1610-3451-0001


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