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STATUS:Regular, Full Time
SALARY RANGE:$51,626 - $73,158
LOCATION:415 W. Michigan, Ypsilanti
Under administrative direction of a higher classified employee, accountable for initiating, leading and management of all aspects of the development, operation, and implementation of human services policies and funding, and quality of place related programs, with a specific emphasis on and expertise in the following US Department of Housing & Urban Development (HUD) Grant programs ( Continuum of Care (CoC), Community Development Block Grant (CDBG), Community Development Based Organizations (CDBO), Emergency Solutions Grant (ESG)), the US Department of Health and Human Services (HHS) Community Services Block Grant (CSBG),Washtenaw Coordinated Funding, and related programs. Coordinates human services resources through partnerships; leverages private, state and federal funding; and provides technical assistance to human services projects and initiatives. Provides expert professional assistance to County Administration, community agencies, and local units of government in areas of responsibility; performs related work as assigned.
This is an alternately-staffed class, in which appointments may be made at either LEVEL I or LEVEL II. LEVEL I is the entry level into this professional field, in which incumbents learn public administration and County policies and procedures. Initially under close supervision, employees gradually receive more complex assignments and work more independently as experience is gained. Employees may advance to LEVEL II, or fully experienced level, after gaining the required experience and demonstrating acceptable work proficiency. At LEVEL II, employees are expected to independently perform varied work in several of the areas outlined below.
  • Works with local, state, and federal funders, County departments, boards and commissions; independent agencies and nonprofit organizations; municipalities; universities, business and civic groups; and all other interested parties to encourage effective human services that contribute quality of place in Washtenaw County.
  • Work with private sector agencies involved with Human Services activities to facilitate funding resources and projects.
  • Monitors and evaluates program effectiveness in meeting established community outcomes; develops and implements procedural improvements; performs quality assurance reviews of local agencies against performance standards and regulations. This includes prioritizing the needs in the community and how these needs can best be met without duplication of services and fully utilizing State and Federal programs.
  • Prepares budgetary and other analysis
  • Prepares and submits various reports to the Community and Economic Development Director, regulatory agencies and other organizations for agency oversight and program improvement.
  • Complete human services and related presentations and reports to internal and external stakeholders. Research and compile information and data analysis related to human services for administration and policy-makers.
  • Advises service area and County Administration on Human Service policy development.
  • Collects information related to human services programs; oversees efforts to educate the community regarding human services programs.
  • Provides training and technical assistance local nonprofit agencies to maximize impact of investments in human services.
  • Administers and negotiates the terms of contracts with the nonprofit agencies receiving the following funding: HUD CoC - HUD/MSHDA ESG; HUD CDBG- human services; HUD CBDO; County and City General Funds (Washtenaw Coordinated Funding), and other related funds to provide human services to residents.
  • Authorizes and monitors payments to provider agencies in accordance with City and County approved contractual agreements.
  • Provides liaison and staff support to a variety of boards and committees; acts as liaison between the department and provider agencies.
  • Develops and implements programs and projects that further human services and quality of place goals, leverage outside resources, and enhance the quality of life in Washtenaw County.
  • Grant and contract management.
  • Clearly communicate programs and projects to multiple audiences, through concise reports, public presentations, digital media such as websites, and traditional press releases.
  • Prepares or directs the maintenance of records, contracts and the preparation of reports related to program and project activities; prepares correspondence and other written materials.
  • Assist in hiring; manage interns and other assigned staff as identified to further project and program goals.
  • May drive a County vehicle in the performance of the work.
  • Performs other work duties as assigned.
The above statements are intended to describe the general nature and level of work being performed by employees assigned this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

  • Goal setting, program development, identification and engagement of stakeholders, metric development, project management, reporting and project oversight.
  • Principles and practices of human services as an essential quality of life enhancement strategy.
  • Group facilitation techniques including consensus development and conflict resolution.
  • Research, data analysis and report preparation techniques.
  • Basic principles of public administration, including the functions of elected and policy-making Boards and Commissions.
  • Demonstrated ability to show results through collaborative efforts with multiple stakeholders.
  • Ability to perform a variety of professional-level program and project management work without close supervision to meet critical deadlines.
  • Entering and retrieving information from a computer with sufficient speed and accuracy to perform the required work.
  • Working effectively with various boards and community groups.
  • Interpreting, applying and explaining complex laws, policies and regulations.
  • Using sound independent judgment within established policy and procedural guidelines.
  • Preparing clear, concise and effective written materials.
  • Maintaining accurate records and files.
  • Possession of a valid Michigan driver's license.
  • Duties require sufficient mobility to work in a normal office setting and use standard office equipment including a computer, vision to read printed materials and a VDT screen and hearing and speech sufficient to communicate in person or over the telephone.
These requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.
Level I-Grade 26:

  • Equivalent to possession of a Bachelor's degree with major coursework in business, public administration, political science, planning, community development or closely related field.
Level II- Grade 28:

  • Possession of a Master's degree in Social Work, Public Policy, Public Health, Public Administration, or closely related field of study.
  • A minimum of three (3) years of progressively more responsible experience in development and managing community initiatives in the areas of economic development, community planning, energy and conservation strategies, historic preservation and/or quality of place.
This class description intends to identify the major duties and requirements of the job and should not be interpreted as all inclusive. Incumbents may be requested to perform job-related duties other than those outlined above and may be required to have specific job-related knowledge for successful job performance.


CONTROL NUMBER: 2106-6500-2634-0001


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