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JOB SUMMARY
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Under general supervision of a higher classified employee, plans and administers the goals and objectives for the service delivery function of Washtenaw County facilities management. This work is done by supervising both internal employees and vendors. The Supervisor in line with the strategic and tactical business goals of the County, analyzes and implements strategies and plans that ensure the required service levels are delivered in the most cost-effective way possible. Activities include but are not limited to service level management and reporting, high level needs analysis, coordination and consultation with customers, budget planning, development and compliance, coordination with managing preventative maintenance, on-demand maintenance, and predictive maintenance.
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EXAMPLES OF DUTIES
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Essential Duties:
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Supervises, schedules, and assigns maintenance staff to complete all maintenance tasks and activities including planned and un-planned maintenance. Management of employees involved in service delivery. Write performance appraisals, recommend salary actions, hiring, and disciplinary actions for team members.
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Regularly inspects/verifies infrastructure for cleanliness and state of repair. Also makes necessary decisions to remedy areas that are lacking.
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This includes work on the following: building envelope, parking lots, major building systems, access control systems, locks key, building finishes, furniture, camera systems, security screening equipment, duress systems, fire alarm systems, fire sprinkler systems, fire extinguishers, elevators, employee moves, waste, recycling, hazardous materials, abatement, signage, uniforms, entry mats, lawn mowing, snow removal and special events and festivals.
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Responsible for the FM Preventative Maintenance program to ensure the program functions appropriately and effectively.
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Responsible for day-to-day operation of the access control system. Participates in/manages the investigation, selection and operation of access control.
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Responsible for day-to-day operation of the jail and juvenile management systems as well as all other county video recording systems.
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Maintains an inventory of all materials, tools, and equipment. Provides for repair and maintenance of tools and equipment.
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Assists in development of department budget and provide input on the FM replacement plan.
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Acts as lead for assigned FM replacement projects and external departmental projects.
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Coordination with skilled trades team on maintenance related activities and other necessary leadership regarding project management.
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Coordination with mail team as necessary for snow removal, delivery needs, and warehouse operations.
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Develops and establishes department standards and procedures and assigns work to the facilities staff.
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Confers with County staff regarding maintenance needs and requests. Resolves problems and inspects work in progress and upon completion to ensure the quality and effectiveness of such work.
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Enhancing communications and customer service by meeting with county employees, vendors, and others to plan for and be informed of activities and schedules that impact customers workspace. Pro-actively plans and schedules team activities to meet customer and department target dates and objectives. Coordinate with other teams within the department as well as with other customer departments.
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Is an active member of the Building safety committees and FM safety team. Partners with the risk office as necessary for building safety.
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Monitors the installation and equipment including HVAC, general construction, painting, etc., by staff and vendors.
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Occasionally assists in performing the work of field staff and other employees to meet the goals of the department or to meet labor shortages due to vacations, sickness, etc.
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Performs other related duties as assigned.
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The above statements are intended to describe the general nature and level of work being performed by employees assigned this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
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EMPLOYMENT QUALIFICATIONS
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Knowledge, Skills, and Abilities:
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Principles and practices of employee supervision and discipline involving progressive actions to improve employee performance.
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Methods, practices, materials, and equipment used in the installation, operation, maintenance, and repair of electrical, HVAC plumbing, security, and other systems.
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Computer applications related to the work.
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Planning, organizing, and directing a variety of county and non-county employees.
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Interpreting, applying, and explaining complex laws, policies, and regulations.
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Setting priorities, coordinating multiple projects, and meeting critical deadlines.
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Using sound, independent judgment within established policy and procedural guidelines.
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Making on-the-spot decisions using logical processes when no procedures exist.
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Preparing clear, concise, and effective written materials such as reports, timelines, etc.
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Establishing and maintaining effective working relationships with those contacted in the course of the work.
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Current and emerging technologies including architectural resources available, hardware, operating systems, and infrastructure familiarity.
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Principles and practices of project definition and management and of systems analysis and design.
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Capabilities and operating characteristics of the hardware and security software systems utilized by the County.
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Principles and practices of employee supervision, including work planning, direction, review, evaluation, and staff development.
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Budgetary principles and practices.
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LICENSES & CERTIFICATIONS
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Possession of a valid Michigan driver's license is required.
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Equivalent to the Facilities Management Professional (FMP) Certification issued by IFMA (or other accredited certification) is preferred, and will be expected to be in place within 1 year with the support of the department if not held at the time of hire.
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PHYSICAL DEMANDS
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Duties require sufficient mobility to work in a normal office setting and use standard office equipment including a computer, vision to read printed materials and a computer screen and hearing and speech sufficient to communicate in person or over the telephone.
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Must be able to regularly lift 50 pounds with maximum of 100 pounds. Must be capable of stooping, bending, climbing ladders, and working on rooftops at heights of 50 feet.
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These requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.
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EDUCATION
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Equivalent to possession of an associate's degree in Construction Management, Engineering, Facilities Management, or other discipline related to the work is required.
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EXPERIENCE
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A minimum of seven (7) years of hands-on field facilities maintenance tech experience in a commercial or institutional facilities, utilizing semi-skilled and skilled trades, of which (5) years of documented employment must have been in a supervisory capacity supervising at least 3 employees or more.
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Preference will be given to applicants who have experience with S2, ONSSI, TOPdesk, Panasonic cameras, Harding intercom, Wonderware, or related security systems.
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NECESSARY SPECIAL REQUIREMENTS
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Required to respond to 24-hour on-call status. Leads and coordinates the snow removal team. Part of on-call rotation (week) but must also respond if required even when not during your week.
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This class description intends to identify the major duties and requirements of the job and should not be interpreted as all inclusive. Incumbents may be requested to perform job-related duties other than those outlined above and may be required to specific job-related knowledge for successful job performance.
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FILING DEADLINE: 9/28/21
CONTROL NUMBER: 2109-1630-7751-0001
AN EQUAL OPPORTUNITY EMPLOYER
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