|
JOB SUMMARY
|
|
Under general direction of a higher classified employee and within a centralized Information and Technology Services (ITS) department, the Project Manager will lead, improve, and control the practices for ITS project management within the organization. This includes assisting with the definition and documentation of policies and process of the project cycle, and methods for defining project performance and allocation of resources. The ITS Project manager will operate within and support the activities of the County¿s Project Management Office. The goal of the ITS project office is to enable the use of technology to improve the outcomes and operations of County departments and offices in their work with the public.
|
|
The primary responsibility of the ITS Project Manager will be to function as a hands-on project manager, and in that role will be directly responsible for the successful delivery and management of single or multiple IT projects initiated by IT or County departments and offices involving information technology resources (applications, networks, end devices, etc.). Activities include, managing project scope, construction, testing, implementation, administering project financials, creating, and maintaining project schedules, change management, project resources planning and allocation, developing standard project reports, issue, and risk management, and facilitating project closure.
|
|
EXAMPLES OF DUTIES
|
-
Work with ITS Leadership to ensure that ITS is planning for and providing the hardware, software and resources needed by the organization to deliver excellent service, including the development and maintenance of a comprehensive multi-year IT roadmap.
|
-
Maintains awareness of emerging technologies and project management techniques.
|
-
Provides expert professional assistance to County management staff in areas of project management processes.
|
-
Manages and oversees multiple projects ranging from small, low complexity initiatives to large and very complex projects. This includes directing the activities of County IT resources, resources from third party service providers, and resources from other County departments.
|
-
Provides leadership and direction to the functional project team so that tasks and activities are coordinated for project scope management, quality control, communication management, change control, risk identification and mitigation, and issue management.
|
-
Facilities effective project status meetings and communicates project status to ITS Leadership and key stakeholders.
|
-
Develop best practices, techniques, and tools for project planning, resource allocation, project budgeting, project execution, project management, ongoing milestone/deliverable tracking, communication, and key performance metrics.
|
-
Works with ITS Finance on the development and administration of project budgets. This includes ensuring funding sources are identified, available and committed for ITS project investments.
|
-
Analyze project proposals to determine time frame, funding limitations and appropriate process for accomplishing projects.
|
-
Identify and schedule project deliverables, milestones, and required activities and tasks.
|
-
Works with others in ITS leadership positions to delegate project tasks and responsibilities.
|
-
Plans, organizes, and directs the work of the project teams, key vendors and sub-contractors, and contracted staff assigned to projects ensuring follow-through and quality of work assigned.
|
-
Facilitate the development of status reports prepared by project personnel and modify schedules or plans as required.
|
-
Design and implement project communication plan. Establish standards and procedures for project reporting and documentation. Report status of project tasks to leadership and project stakeholders.
|
-
Adhere to budgets and keep projects on track for successful completion within specification.
|
-
Draft, review, and coordinate vendor SOWs for contracted resources.
|
-
In coordination with operational support teams, ensure the successful transition of projects to operational support through documentation, communication, and expectation setting.
|
-
Performs other duties as assigned.
|
|
The above statements are intended to describe the general nature and level of work being performed by employees assigned this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
|
|
EMPLOYMENT QUALIFICATIONS
|
Knowledge, Skills, and Abilities:
|
-
Expert knowledge of Project Management principles, concepts, and practices.
|
-
Thorough knowledge of Portfolio Management principles, concepts, and practices.
|
-
Thorough knowledge of IT System Lifecycle principles, concepts, and practices.
|
-
Thorough knowledge of advanced concepts and basic operating principles of data communications and information systems hardware and software.
|
-
Distinctive blend of effective business, IT, financial, and communication skills.
|
-
Ability to work in a team environment involving matrix organizations.
|
-
Ability to gather and analyze facts, draw conclusions, define problems, and suggest solutions.
|
-
Ability to conduct training and informational sessions.
|
-
Ability to communicate effectively, build consensus, facilitate working sessions, and negotiate solutions and alternatives, working with IT team members, leadership, stakeholders, business units, and users, including setting and managing customer expectations.
|
-
Ability to maintain favorable public relations and perform problem/issue resolution.
|
-
Ability to learn and support the business and operations of a diverse public entity, and to facilitate the use of technology to improve operations and outcomes.
|
-
Demonstrated understanding of current and emerging business needs and Information Technology processes, best practices, systems, applications, components, network, and technology infrastructure.
|
-
Demonstrated knowledge of project planning / scheduling tools (ex. Microsoft Project), and the entire Microsoft Suite.
|
-
Effective influencing and negotiating skills in an environment where this role may not directly control resources.
|
-
Demonstrated ability to make fiscally responsible decisions based on budget constraints.
|
|
LICENSES/CERTIFICATIONS
|
|
Certification from project management professional organization (ex. PMI) or equivalent is preferred- accommodations may be granted to obtain certification within 18 months of hire date.
|
|
PHYSICAL DEMANDS
|
|
Duties require sufficient mobility to work in a normal office setting and use standard office equipment, including a computer, vision to read printed materials and a computer monitor, hearing, and speech sufficient to communicate in person or over the telephone.
|
|
These requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation.
|
|
EDUCATION
|
|
Equivalent to possession of a bachelor¿s degree with major coursework in technical project management, management information systems (MIS), computer science, or a related engineering field, business or public administration or a field related to the work. Possession of an appropriate advanced degree is desirable.
|
|
EXPERIENCE
|
|
Five (5) or more years of IT experience, with sensitivity and commitment to business units and business problem solving is required. A minimum of three (3) years of demonstrated competency in at least a junior or assistant project management role involving the execution of multiple projects including large-scale, enterprise-wide project(s). Demonstrated experience in leading diverse team(s). Demonstrated experience and ability in successfully using 'soft skills' or 'people skills'. Experience in a public agency setting is desirable.
|
|
This class description intends to identify the major duties and requirements of the job and should not be interpreted as all inclusive. Incumbents may be requested to perform job-related duties other than those outlined above and may be required to specific job-related knowledge for successful job performance.
|
|
FILING DEADLINE: 12/28/21
CONTROL NUMBER: 2109-1610-3016-0001
AN EQUAL OPPORTUNITY EMPLOYER
|
