Apply for This Position Online
STATUS:Regular, Full Time
SALARY RANGE:$54,775.50-$77,963.15
LOCATION:220 E. Huron St., Ann Arbor
Under general direction of a higher classified employee and within a centralized Information and Technology Services (ITS) department, the Project Manager will establish, lead, improve, and control the practices for ITS project solicitation and management within the organization. This includes the definition and documentation of policies and process of the project cycle, and methods for defining project performance and allocation of resources. The goal of the IT project office is to enable the use of technology to improve the outcomes and operations of County departments and offices in their work with the public.
May occasionally function as a hands-on project manager, and in that role would be directly responsible for the successful delivery and management of single or multiple IT projects initiated by IT or County departments and offices involving information technology resources (applications, networks, end devices, etc.).
  • Responsible for designing and managing the systems and processes by which all IT projects are solicited, received, clarified, selected, and scheduled, and will work with the IT Director and IT Operations Manager to ensure that the IT Department is planning for and providing the hardware software, and resources needed by the organization to deliver excellent service, including the development and maintenance of a comprehensive multi-year organizational IT project plan.
  • Design and manage IT project processes, including project selection, that supports the operational needs of a diverse, service-oriented public entity.
  • Oversee and monitor the development and management of all IT projects within the department from beginning to end.
  • Provides expert professional assistance to County management staff in areas of responsibility, organization, standardization, and project management processes.
  • Develop and manage a multi-year project schedule, including the long-term maintenance and replacement of critical enterprise and departmental hardware and application needs, the coordination of changes to interconnected systems, and the addition of new systems to support departmental business needs.
  • Develop best practices, techniques, and tools for project planning, execution, project management, ongoing milestone/deliverable tracking, communication, and key performance metrics.
  • Participates in budgeting decisions regarding the use of departmental funds to support enterprise and departmental IT Projects.
  • Analyze project proposals to determine time frame, funding limitations and appropriate process for accomplishing projects.
  • Identify and schedule project deliverables, milestones, and required activities and tasks.
  • Establish work plan and staffing for project activities, iterations or phases, and arrange for recruitment or assignment of project personnel. Assign duties, responsibilities and scope of authority to project personnel. Coordinate with IT and other teams (ex. Facilities) to define project constraints, and the necessary resources required for successful completion of projects.
  • Works with others in IT leadership positions to delegate project tasks and responsibilities.
  • Plans, organizes, and directs the work of the project teams, key vendors and sub-contractors, and contracted staff assigned to projects ensuring follow-through and quality of work assigned.
  • Review status reports prepared by project personnel and modify schedules or plans as required.
  • Design and implement project communication plan. Establish standards and procedures for project reporting and documentation. Report status of project tasks to leadership and project stakeholders.
  • Perform initial and continuing risk assessments. Develop and implement mitigation plans as necessary.
  • Prepares and administers the division budget in cooperation with ITS management, including monitoring and approving expenditures; develops budgetary estimates for projects and infrastructure acquisitions by other departments.
  • Adhere to budgets and keep projects on track for successful completion within specification.
  • Draft, review, and coordinate vendor contracted resources.
  • In coordination with operational support teams, ensure the successful transition of projects to operational support through documentation, communication, and expectation setting.
  • Performs other duties as assigned.
The above statements are intended to describe the general nature and level of work being performed by employees assigned this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
Knowledge, Skills, and Abilities:

  • Demonstrated understanding of the project management methodology, knowledge of the terminology, and processes of effective project management.
  • Ability to learn and support the business and operations of a diverse public entity, and to facilitate the use of technology to improve operations and outcomes.
  • Distinctive blend of business, IT, financial, and communication skills.
  • Demonstrated understanding of current and emerging business needs and Information Technology processes, best practices, systems, applications, components, network, and technology infrastructure.
  • Demonstrated ability to develop and execute a project resource plan that ensures that the right people are in the right place doing the right things at the right time.
  • Demonstrated knowledge of project planning / scheduling tools (ex. Microsoft Project), with a solid track record of practical application.
  • Demonstrated ability to anticipate issues and to find resolutions before issues can derail a major milestone or deliverable.
  • Exceptional verbal and written communications skills with IT team members, leadership, stakeholders, business units, and users, including setting and managing customer expectations.
  • Effective influencing and negotiating skills in an environment where this role may not directly control resources.
  • Demonstrated ability to make fiscally responsible decisions based on budget constraints.
Certification from project management professional organization (ex. PMI) or equivalent is preferred- accommodations may be granted to obtain certification within 18 months of hire date.
Duties require sufficient mobility to work in a normal office setting and use standard office equipment, including a computer, vision to read printed materials and a computer monitor, hearing and speech sufficient to communicate in person or over the telephone. Duties may require sufficient mobility to respond, assess and inspect the physical plant, including climbing ladders and functioning in inclement weather. Duties require sufficient mobility to move and/or transport items weighing up to 30 pounds.
These requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation.
Equivalent to possession of a Bachelor's degree with major coursework in technical project management, management information systems (MIS), computer science, or a related engineering field, business or public administration or a field related to the work. Possession of an appropriate advanced degree is desirable.
Seven (7) or more years of IT experience, with sensitivity and commitment to business units and business problem solving is required. A minimum of four years of demonstrated competency in at least a junior or assistant project management role involving the execution of multiple projects including large-scale, enterprise-wide project(s). Demonstrated experience in leading diverse team(s). Demonstrated experience and ability in successfully using 'soft skills' or 'people skills'. Experience in a public agency setting is desirable.
This class description intends to identify the major duties and requirements of the job and should not be interpreted as all inclusive. Incumbents may be requested to perform job-related duties other than those outlined above and may be required to specific job-related knowledge for successful job performance.


CONTROL NUMBER: 2109-1610-3016-0001


Return to the Job Posting List
Washtenaw County Seal