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INTERNAL UNION APPLICANTS WILL BE GIVEN FIRST CONSIDERATION FOR UNION POSITIONS
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DATE:9/12/22
STATUS:Regular, Part Time
SALARY RANGE:$17,743.70 - $23,313.94
TITLE:PARENT SUPPORT PARTNER
GRADE:15
LOCATION:2140 E. Ellsworth Rd., Ann Arbor
UNION AFFILIATION:AFSCME 2733 Unit B
 
JOB SUMMARY
Under the supervision of a qualified mental health professional provides supportive interventions to parents of children who have been primarily diagnosed with an intellectual developmental disability (IDD), Autism Spectrum Disorder (ASD) and/or diagnosed with a serious emotional disturbance (SED). The trained parent support partner (PSP), who has or had a child with special mental health needs, provides education, training, and support as part of the clinical team through the person centered process. PSP have a role to assist parents to be empowered, confident and develop skills that will enable them to assist their child to improve in functioning and overall health and wellness. PSP maintains agency standard documentation of all contacts with the client and family. Additional duties specifically related to the program they serve will be assigned.
EXAMPLES OF DUTIES
Essential Duties:

Under the direction of a qualified mental health supervisor, in accordance with services authorized in the person/family centered plan:

  • Learn the family's story, culture, strengths and concerns.
  • Coach families to navigate the system by building families' skills, providing information and teaching families how to access and obtain community resources.
  • Meet with families in their home, community, or other setting to work on identified outcomes.
  • Provide a consistent source of non-judgmental support, encouragement and hope.
  • Support the WCCMH Youth and Family team to seek out and promote the family's voice and choice. Support links between families and community partners.
  • Continually assesses the need for support and services, and assurance of the following: a. Ongoing planning and/or facilitating planning using person-centered principles. b. Provision of direct supports and services such as transportation to appointments, grocery shopping, assisting with housing, assisting with application for benefits and skill building activities to assist with the development of community integration and independence and other duties assigned by the clinical team.
  • Identify, develop and assist in coordinating parent support and advocacy activities for parents of children diagnosed with an intellectual developmental disability (IDD) and/or diagnosed with a SED being served by WCCMH.
  • Assist with evaluation, planning, promotion and coordinating activities for the WCCMH population related advisory council.
  • Provide guidance for the program administrator to help design and ensure the delivery of services that are consistent with a family driven system of care.
  • Participate and provide education to community collaboration bodies and human service agencies on parent and family support and advocacy needs.
  • Assist the clinical team in maintaining documentation of consumer contacts.
  • Utilize agency vehicles for consumer transport and completes the vehicle log.
  • Assist the team in maintaining the calendar of consumer contacts.
  • Attend clinical team meetings and all staff meetings.
Other related duties as assigned:

  • Maintain current skills and develop new skills to maintain current competencies essential for implementing job duties and responsibilities.
  • May accompany staff on outreaches to engage individuals and build a trusting relationship that will lead to engagement in treatment.
  • Assist clients in resolving interpersonal conflicts in their environment.
  • Teach parents skills needed to increase independence in the areas of work skills, safety skills, social skills, finding and maintaining housing, and receiving and maintaining benefits for themselves and family.
  • Help parents to aspire to roles which emphasize their strengths by sharing first hand experiences in their own recovery journey.
  • Provides supportive counseling.
  • Maintains consumer confidentiality and adherence to HIPPA requirements at all times.
  • Maintains compliance with all applicable practice standards and guidelines.
  • Completes all required documentation in a timely manner consistent with agency guidelines.
  • Cultural sensitivity and awareness of the role of culture in the delivery of services.
Organizational Development:

  • Demonstrates alignment with the organization's vision and mission.
  • Participates in continuing education activities to further enhancement of services.
  • Represents the agency in the community in a manner that fosters understanding of the mental health needs of consumers and the goals/mission of the organization
PHYSICAL DEMANDS
  • Duties require sufficient mobility to work in a normal office setting and use standard office equipment including a computer, vision to read printed materials and a computer monitor, and hearing and speech sufficient to communicate in person or over the telephone.
  • May require a moderate to extensive amount of walking and working outdoors during all weather conditions.
These requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.
Within the first six months of hire the employee will be expected to demonstrated competence in the following:

Knowledge and Understanding of:

  • Michigan Mental Health Code including Recipient Rights and Confidentiality provisions
  • Common developmental disorders and multiple diagnoses including chronic mental illness and substance abuse
  • Recovery based treatment
  • Peer support
  • Advocacy organizations
  • Community resources entitlements
Skills in:

  • Working as a team member
  • Performing effectively under stress
  • Organizing and prioritizing tasks, making sound judgments and decisions
  • Operating standard office equipment, including but not limited to; personal computer, fax machine and photocopier
  • Interacting in a professional manner with community members
  • Demonstrated proficiency in MS Outlook, MS Office, electronic medical records (Encompass II).
Beyond six months

  • Employee will continue to participate in on-going professional development activities, maintain all required professional development, and will be able to demonstrate increased competence in the skills required for the position. In addition, the employee will maintain their certification as a Peer Support Parent.
LICENSES AND CERTIFICATIONS
  • Valid Michigan driver's license
  • Completion of the MDHHS Parent Support Partner Certification Training will be a requirement within the six months of employment.
There are no specific licenses or certifications required at hire.

  • Completion of the MDHHS certification includes (but is not limited to) 5 full days of training, monthly state technical support meetings and quarterly after the first year, as well as, on the job home practice assignments given by the state.
  • Re-certification for the PSP will be required yearly.
EDUCATION
  • Possession of a high school diploma or its equivalent.
OTHER REQUIREMENTS
  • Must be a parent or caregiver for a youth with a serious emotional disturbance, and have first-hand experience with the public mental health system.
  • Must demonstrate the ability to engage parents of youth with SED and/or IDD, including ASD in supportive relationships.
  • Must be eligible to be accepted into MDHHS training for Parent Support Partners.
  • Must have basic computer literacy skills and the ability to successfully utilize an electronic medical record to complete documentation requirements.
The qualifications listed above are not intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job-related selection or promotional criteria.

FILING DEADLINE: 10/25/22

CONTROL NUMBER: 2209-5180-1595-0001

AN EQUAL OPPORTUNITY EMPLOYER

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