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DATE:8/11/25
STATUS:Regular, Full Time
SALARY RANGE:92,718 - 115,968
TITLE:HUMAN SERVICES DIVISION ADMINISTRATOR
GRADE:123
LOCATION:415 W. Michigan, Ypsilanti
UNION AFFILIATION:Non-Union Employees
 
JOB SUMMARY
Under general direction of a higher classified employee, plans, organizes, directs, reviews, and evaluates programs and activities within the Human Services Divisions. Oversees multimillion-dollar contracts from varying funding sources governed by a wide range of service providers. Provides expert professional assistance to Department and County management staff as well as support to employees within oversight regarding housing and homelessness, human need service programs, and community action programs.
EXAMPLES OF DUTIES
Essential Duties:

  • The Human Services Program Portfolio includes grant administration, contracted services, and direct services to community residents through varying agencies, programs, and initiatives.
  • Oversees the housing and homelessness services across the county including call centers, shelter programs, information systems, and care agencies.
  • Leads new human services partnership services to address racism, poverty, and trauma across the County. Pivots work and current programs to accommodate consideration for equity.
  • Manages support staff servicing varying human need direct service programs including but not limited to: Barrier Busters, Immigrant Inclusion Initiative, Senior Nutrition Program, Foster Grandparent Program, and Human Services Emergency Annex ¿ FEMA & Non-FEMA.
  • Recommends and implements goals, objectives, policies, procedures, and work standards for the specific program area(s) to which assigned.
  • Monitors expenditure of funds and ensures they are within programmatic guidelines. Follows contract and grant parameters to ensure appropriate spending and secured future funding opportunities.
  • Oversees grant application and reporting processes. Confers with and provides information to Program Director, fiscal auditors, implements recommended changes.
  • Plans, assigns, directs, reviews, and evaluates the work of professional and support staff. Recommends selection of personnel and trains them in work processes.
  • Ensures that programs and activities comply with federal, stare and local regulations and guidelines. Implements work standards and program review procedures.
  • Directs the maintenance of accurate records, reports, and files. Confers with department support staff regarding the provision of financial and administrative support. Ensures that reports are submitted to appropriate agencies and departments in a timely manner.
The above statements are intended to describe the general nature and level of work being performed by this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
EMPLOYMENT QUALIFICATIONS
Knowledge, Skills, and Abilities:

  • Program guidelines and regulations specific to the service areas to which assigned.
  • Administrative principles and practices, including goal setting, program and budget development, and administration and employee supervision.
  • Research, data analysis and report preparation techniques.
  • Applicable laws, regulations, policies, and procedures.
  • Principles and practices of community service program development and service delivery to varied populations.
  • Interpersonal and communication skills (written and oral) to interact effectively with individuals and agencies involved in related programs.
  • Planning, organizing, and directing specified human service programs.
  • Preparing clear, concise, and effective written materials.
  • Collecting, analyzing, and evaluating varied information and data.
  • Interpreting, applying, and explaining complex laws, policies, and regulations.
  • Negotiating and monitoring contracts and resolving conflicts.
  • Establishing and maintaining effective working relationships with those contacted in the course of the work.
  • Setting priorities, using judgment to coordinate multiple projects and meet deadlines.
LICENSES/CERTIFICATIONS
Specified positions may require possession of a valid driver's license.
PHYSICAL DEMANDS
Duties require sufficient mobility to work in a normal office setting and use standard office equipment including a computer, vision to read printed materials and a computer screen and hearing and speech sufficient to communicate in person or over the telephone.
These requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.
EDUCATION
Equivalent to possession of a bachelor's degree with major coursework in a social or behavioral science, public or business administration or a field related to the work. Possession of an appropriate advanced degree is desirable.
EXPERIENCE
Five (5) years of administrative or supervisory experience which has included both program planning and administration and the provision of direct client services, preferable in all service areas related to assigned programmatic areas.
This class description intends to identify the major duties and requirements of the job and should not be interpreted as all inclusive. Incumbents may be requested to perform job-related duties other than those outlined above and may be required to specific job-related knowledge for successful job performance.

FILING DEADLINE: 9/2/25

CONTROL NUMBER: 2508-0086-3421-0001

AN EQUAL OPPORTUNITY EMPLOYER

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